N i O T E C H

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FAQ’s

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Niotech is a comprehensive SaaS platform designed to streamline your business operations and boost productivity. Our platform offers a wide range of features including project management, team collaboration, data analytics, and workflow automation. Simply sign up for an account, choose a subscription plan that fits your needs, and start using our intuitive dashboard to manage your business efficiently. We provide step-by-step onboarding guides and 24/7 customer support to help you get started.
We offer flexible pricing plans to suit businesses of all sizes. Our plans include a Free tier with basic features, a Starter plan for small teams, a Professional plan for growing businesses, and an Enterprise plan with advanced features and custom solutions. All paid plans come with a 14-day free trial, so you can explore all features risk-free. Detailed pricing information is available on our Pricing page, and you can always contact our sales team for custom enterprise solutions tailored to your specific needs.
Yes, absolutely. Data security is our top priority. We use industry-standard encryption (SSL/TLS) for all data in transit and at rest. Our infrastructure is hosted on secure, compliant cloud servers with regular security audits and updates. We also implement multi-factor authentication, regular backups, and follow strict access controls. Our platform is compliant with GDPR, SOC 2, and other major security standards. We never share or sell your data to third parties, and you can review our Privacy Policy for detailed information about how we protect your information.
Yes, you can cancel your subscription at any time with no cancellation fees. When you cancel, you'll continue to have access to all features until the end of your current billing period. After that, your account will be downgraded to the Free tier, and you'll retain access to your data. If you'd like to cancel, simply go to your account settings, navigate to the Billing section, and click "Cancel Subscription." You can always resubscribe later if you change your mind.
Niotech supports integrations with over 100 popular business tools and services. This includes email platforms (Gmail, Outlook), project management tools (Slack, Trello, Asana), cloud storage (Google Drive, Dropbox, OneDrive), CRM systems (Salesforce, HubSpot), payment processors (Stripe, PayPal), and many more. You can find the complete list of integrations in our Integrations section. We also offer API access for custom integrations, and our development team can help set up specific integrations based on your requirements.
We offer multiple support channels to assist you. Our comprehensive Help Center contains articles, tutorials, and video guides covering all features. For direct support, you can reach us via email at [email protected] or use the live chat feature within the platform (available 24/7 for paid plans). Phone support is available Monday through Friday, 9 AM to 5 PM. Enterprise customers also receive dedicated account managers and priority support. We typically respond to support requests within a few hours, with faster response times for Enterprise plan subscribers.
Yes, Niotech is fully optimized for mobile devices. You can access our platform through any modern web browser on your smartphone or tablet. We also offer native mobile apps for both iOS and Android devices, available for download from the App Store and Google Play Store. Our mobile apps provide full functionality, allowing you to manage your projects, collaborate with your team, and access all features on the go. The mobile interface is user-friendly and designed to give you the same powerful experience as the desktop version.
Yes, we offer a 14-day free trial for all paid subscription plans. During the trial period, you'll have full access to all features included in the plan you choose. No credit card is required to start the trial, and you can cancel at any time during the trial period without being charged. This gives you plenty of time to explore the platform, test all features, and see how Niotech can benefit your business. When the trial ends, you can choose to continue with a paid subscription or switch to our Free plan.
Inviting team members is easy! Simply go to your workspace settings, click on "Team Members," and then select "Invite Members." Enter the email addresses of the people you want to invite, assign them appropriate roles and permissions, and send the invitation. They'll receive an email with a link to join your workspace. You can invite as many team members as your plan allows. Team members can be assigned different roles (admin, manager, member, viewer) with varying levels of access to ensure proper security and collaboration.
All your data remains completely safe when you change plans. When you upgrade, you immediately gain access to the new features and higher limits. When you downgrade, your existing data is preserved, and you'll continue to have access to it, subject to the limits of your new plan. If you have data that exceeds the limits of your new plan (such as more projects than allowed), you'll still be able to view it, but you may need to upgrade or remove some items to create new content. We always notify you about any potential impacts before you complete the plan change.